1 - Introduction
  • 1.1 This document sets out the conditions governing the use of this website and the purchase of products on it (hereinafter, the "Conditions").
  • 1.2 You should read the Conditions carefully before using this web site.
  • 1.3 By using this website or placing an order through it, the Customer is consenting to be bound by these Conditions.
  • 1.4 In case you do not agree with all the conditions, you should not use this website.
  • 1.5 These Conditions may be changed at any time.
  • 1.6 It is the Client's responsibility to read these Conditions periodically, since the Conditions in effect at the time of using the Web site or entering into the Contract (as defined below) are those that will apply.

Through this policy, we intend to inform you of the new rules applicable to the processing of your personal data, the rights you are entitled to, as well as how you can manage, directly and simply, your consents.

2 - Our data
  • 2.1 This website is operated under the name Pedemeia and is the property of the Portuguese company A.J. GONÇALVES, S.A., NIPC/NIF 500 002 606 with registered office at Avenida Covedelo, nº 28, Celeirós parish, 4705-400 Braga (Portugal).
3 - Your data and your visits to this website
  • 3.1 All information/or data provided by the Customer will be treated in accordance with the Privacy Policy.
  • 3.2 By using this website, the Client declares that he/she consents to the processing of the information and data provided and declares that all the information or data he/she provides to us is true and accurate.
4 - Use of our website
  • 4.1 By using our website and/or placing orders through it, you agree to:
    • a) Use this web page only for legally valid inquiries or orders.
    • b) Do not place any false or fraudulent orders, and if we have suspicions that such an order has been placed, we will be authorized to cancel it and report it to the proper authorities.
    • c) You provide us with your e-mail address, postal address and/or other contact information truthfully and accurately. You also consent to the use of the information provided to contact you, all under the terms and conditions set forth in the Privacy Policy.
    • d) If you do not provide a true and accurate e-mail address, mailing address, and/or other contact information, we will not be able to process your order.
    • e) By placing an order through this website, the Client declares that he/she is over 18 years of age and has the legal capacity to enter into contracts.
5 - Conclusion of the contract
  • 5.1 All information contained in these Conditions and the details included on this web page does not constitute an offer for sale, but rather an invitation to contract.
  • 5.2 No contract shall exist between us and the Customer with respect to any product until the Customer's order has been expressly accepted by us.
  • 5.3 If your offer is not accepted and if your account has already been debited, the entire amount will be refunded.
  • 5.4 To place an order, you must read and proceed in accordance with the following clause.
  • 5.5 Even after you have completed the entire procedure in the Instructions for Use, it does not mean that your order has been accepted, since your order is an offer that you make to us to buy one or more products.
  • 5.6 All orders are subject to acceptance by us.
6 - How to order
  • 6.1 To make purchases on our Site you need to register. Then you will have to login.
  • 6.2 To put products in the shopping cart just choose the product, color, size and press the add to cart button.
  • 6.3 When you have finished placing all the products you want, simply go to the shopping cart and follow the steps to choose the Delivery/Shipping location, Payment method and finalize the order. 6.4 You will receive an e-mail with order confirmation and payment information. 6.5 You will be informed by e-mail about changes in the order status. 6.6 You can also check the status of your order in the customer area. 6.7 A.J.Goncalves, SA reserves the right to set a maximum number of items per customer. 6.8 The presented photos may not correspond to the described configurations.
7 - Product availability
  • 7.1 Orders for products shown on this website will be subject to availability.
  • 7.2 If any difficulty occurs with the supply of products or if items are not in stock, we reserve the right to provide you with information about substitute products of equal or better quality that you can order.
  • 7.3 If you do not wish to order any of the replacement products, we will refund the amount you have already paid.
  • 7.4 We reserve the right to remove any product from this website at any time and to delete or modify any material or content on this website.
8 - Delivery
  • 8.1 Notwithstanding what is stated in the previous clause, regarding the availability of products, and unless extraordinary circumstances occur, we will try to ship the ordered products within 15 days from the date of Shipment Confirmation.
  • 8.2 If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option of either continuing with your purchases, setting a new delivery date, or canceling your order and receiving a full refund.
  • 8.3 For the purposes of these Conditions, the order shall be deemed to have been "delivered" or delivered when the order is signed for delivery to the agreed address.
  • 8.4 The risk of the products will be borne by the customer from the moment of delivery.
  • 8.5 You will acquire title to the products when we receive full payment of the amounts due in respect of the products, including postage, or at the time of delivery (as defined in Section 8.3 above), if later.
9 - Product prices
  • 9.1 The price of each product will be the one stipulated, at each moment, on our website, except in case of evident error.
  • 9.2 If we detect an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancel it.
  • 9.3 In the case foreseen in the previous clause, if we are unable to contact you, the order will be cancelled and you will be refunded, in full, the amount paid.
  • 9.4 We shall not be obliged to supply the Customer with any product at less than the correct price if the error in price is obvious and unmistakable and could reasonably have been recognized by the Customer as being an incorrect price.
  • 9.5 The prices on this website include VAT but do not include shipping costs, which will be added to the total amount due as per our Shipping Guide.
  • 9.6 Prices may be changed at any time, but possible changes will not affect orders already accepted by us.
  • 9.7 The Client may pay for orders placed by one of the following methods:
    • a) ATM reference only valid for Portuguese territory.
    • b) Paypal
    • c) Bank Transfer
    • d) Visa electron card (using Paypal)
    • f) Credit Card (using Paypal)
  • 9.8 We use technological means to ensure that payment is made securely.
  • 9.9 Credit cards are subject to verification and authorization by the credit card issuer, but if the credit card issuer does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to enter into any Contract with you.
  • 9.10 The customer must make payment within five days, otherwise the order will be cancelled.
  • 9.11 The costs inherent in customs duties, if any, will be borne by the customer.
10 - Exchanges and returns
    In accordance with the applicable regulations, if you are contracting as a consumer, the customer may give up the Contract at any time within 14 days from the date of delivery of the order, and for this purpose must return the items.
    In addition to the right of withdrawal legally recognized to consumers and users, mentioned in Clause 10.1 above, we grant you a period of 30 days from the date of the Shipment Confirmation to return the products.
    The customer has the right to return delivered products if they are found to be defective or other non-conformities with the products ordered, in which case the return must be made within 30 days from the date of delivery of the order.
  • 10.4.1 The customer may, within 30 days from the date of delivery of the order, request an exchange of the items received for other items or for different sizes of the items ordered.
  • 10.4.2 The exchange can be done by returning the products or directly in one of our "Pedemeia" stores.
  • 10.4.3 In case of return, the Customer will be refunded the amount paid for the returned products.
  • 10.4.4 We will bear the costs of any returns due to a defect or nonconformity of the products received by the customer with the products ordered.
  • 10.4.5 Costs associated with returns that occur for reasons other than those set forth in the previous clause will be borne by the customer and will not be reimbursed.
  • 10.4.6 In order for an item to be returned/exchanged based on any of the above clauses it is strictly necessary that:
    • a) The products have not been washed or used;
    • b) The products maintain their original characteristics;
    • c) The products are complete;
    • d) The products have not been adulterated.
11 - Liability and Disclaimer
  • 11.1 Our liability in connection with any product purchased from our web site will be strictly limited to the purchase price of that product.
  • 11.2 Given the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted or obtained through this website, unless expressly provided otherwise.
  • 11.3 All product descriptions, information and materials appearing on this web site are provided as true and without express or implied warranties as to them. To the extent permitted by law, we exclude all warranties, except those that cannot be legitimately excluded as to consumers and users.
  • 11.4 The provisions of this clause will not affect your legal rights as a consumer and user or your right to withdraw from the Agreement.
12 - Customer Support
  • 12.1 For additional information, you can contact us via e-mail at [email protected] or you can also do it by phone to the following number +351 253 672 181.
13 - Right to unilaterally change conditions
  • 13.1 We reserve the right to revise and amend these Conditions at any time.
  • 13.2 You are subject to the policies and Conditions in effect at the time you use this Web site or place your order, except when by law or decision of governmental bodies we must make changes, retroactively, to those policies, Conditions or Privacy Statement, in which case these possible changes will also affect orders you have previously placed.
14 - Intellectual Property
  • 14.1 You acknowledge and consent that all copyright, trademark, and other intellectual property rights in the materials or content that are provided as part of the Web site are at all times ours or our licensor's.
  • 14.2 You may only use such material in the manner expressly authorized by us or our licensor.
15 - Applicable Law
  • 15.1 These general conditions and all disputes arising in connection with these general conditions, including their validity, the use of the site or any purchase therefrom shall be governed by Portuguese Law.
16 - Treatment and Shipping (Price List)

The shipping charge does not vary, regardless of the value of the order.